What is Suomi.fi Messages?

Suomi.fi Messages is a secure digital mailbox that replaces official paper mail. The service is used by several authorities, and its use is constantly increasing. Incoming messages can be read using the Suomi.fi mobile application or by logging in to the Suomi.fi Web Service at https://suomi.fi. This way, you can read incoming mail wherever you are.

You can access Suomi.fi Messages by downloading the Suomi.fi mobile application or by logging in at https://suomi.fi/messages. Identification takes place with online banking codes, a mobile certificate or the electronic certificate on an ID card. By activating Suomi.fi Messages, you will also receive mail from various authorities electronically.

Notifications of incoming messages are sent to the email address that you have provided to the service. Users of the Suomi.fi mobile application will also receive notifications directly through the app.

More information on Suomi.fi Messages: https://www.suomi.fi/instructions-and-support/messages

What does the transition to digital communication with authorities mean?

Finland will gradually move towards digital communications with the authorities. From the beginning of 2026, official mail will mainly be delivered digitally to everyone who uses electronic services. Suomi.fi Messages is automatically activated for adults who log into the authorities’ electronic services with Suomi.fi e-Identification, if they aren’t already a user.

Those who cannot use digital services will continue to receive official mail on paper, unless they choose otherwise. It is also possible to opt out of receiving digital messages with a simple notification, after which messages will once again be sent by paper mail. If a person who has selected paper mail continues to use the e-services, a digital mailbox will be created again for them after six months in Suomi.fi Messages.

The transition to digital communication will bring significant benefits. This will save tens of millions of euros per year for society and make everyday life easier for citizens. Official mail will be available faster than before, can be found in one place and always be available.

From the beginning of 2026, official mail will mainly be delivered in Suomi.fi Messages to everyone who uses electronic services. In addition to Suomi.fi Messages, citizens may still receive official mail in other digital channels if any have been activated.

Later in 2026, we intend to make it possible to select another digital mail service for receiving official mail, as long as it meets the security and other requirements for official communications. The freedom of choice requires legislation and technical development, which are only just beginning.